Ross and his company were highly recommended to me by family members who had work done by them. The lady who answered the phone was really pleasant and helpful and assured me that they could certainly look into fixing my old existing alarm, before quoting for a new one, and that Ross had 40 years experience behind him. When Ross arrived, he was helpful, efficient, professional and friendly and got my alarm working again quickly which I was delighted with. I would have no hesitation in highly recommending this company, and would certainly be a returning customer should the need arise.

Hi Julie

 

I just wanted to say thank you again for your call this morning and your excellent customer service as usual.

 

From the beginning I have been very impressed with the service your company provides and if things do go wrong unfortunately I know I can call your company and it will be rectified as quickly as possible.

 

If there is a problem and I am told I will get a call from an engineer to assist me I am glad this is done always and within good time.

 

Thanks very much and keep up the good work!  Have a great day.

 

Udnan

James and Tom were a very efficient team, very clean workmen and punctual.

irst class, the two guys were polite, patient and thorough

Excellent company, knowledgeable, tidy and professional.

Brilliant service, friendly and polite staff.

Outstanding service, prompt and highly efficient.

Burglar alarm developed a fault which meant I couldn’t reset the alarm and had to listen to the unit constantly beeping. Within a couple of hours of calling them, they’d come round and fixed the problem. Polite, friendly and there when I needed them, wouldn’t hesitate to recommend their services.

Ross came from Burgess Security and was absolutely brilliant. We’d inherited an alarm system with a really obvious code we wanted to change. Unfortunately, it initially looked like the installer had fixed the engineer code so we’d end up having to use/pay them to change but Ross was able to get into the system and sort. He also did a service and changed the old battery as well as giving great advice on the operation, security.

Highly experienced, polite and professional and with reasonable fees (he set out in advance) what more could you ask for. Highly recommend and will definitely be holding on to their details

I have been a customer of BSSL for many years and have always been impressed by their standard of work.